We ship worldwide with SEUR (DPD) in Spain and internationally.
All orders are prepared within the next 24h after the order has been made.
Orders placed after 13:30 (GMT+2) will be prepared on the following day.
The items will be shipped to the delivery address that the client has indicated when placing the order.
Once the order has been dispatched from our warehouse, an e-mail will be sent to the client notifying him/her of the orders dispatch. The order will be sent to the delivery address that the client has stated in the registry form- it is important that the client ensures that address details are correct as these cannot be modified, “Casa Martim” cannot be held liable for lost orders related to an incorrect address or incomplete information entered on an order.
The client will be able to track the progress of their order through the “CUSTOMER ACCOUNT” icon on top right of the page, choosing “ORDERS”. For security reasons Casa Martim will not send any order to a post office nor will it accept an order when it is not possible to identify the person making the order or the address. The liability of the items of Casa Martim will be transferred to the client once the order has been delivered.
Delivery to Non-EU countries can incure additional custom duties and value added taxes (VAT), which are not included in the price and shipping cost listed on our website. We are not responsible for covering these expenses.
Note: The timeframe refers to working days –week ends excluded- from when the order may have been dispatched from the warehouse. The order made by the client will be delivered in the indicated timeframe from when the dispatch has been made from the warehouse. Once the order has been dispatched from our warehouse, an e-mail will be sent to the client notifying him/her that their order is being sent. The client will be able to track the progress of their order through “CUSTOMER ACCOUNT” via our website, choosing “ORDERS”.